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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared Welch

May 30, 2025

5  out of  5
rating by Jared Welch
"I would just like to say that Karen was amazing I couldn’t have asked for better customer service. She was attentive and very friendly and really seemed like she cared. Thank you Karen Elliott it’s good to know that there is service like yours especially in this era where it seems like people have thrown genuine communication out the window.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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C

May 29, 2025

5  out of  5
rating by C
"Karen Elliott was very patient and helpful throughout the process. I felt very comfortable working with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ari Giles

May 27, 2025

5  out of  5
rating by Ari Giles
"Alexandria is very helpful and knowledgeable. Highly recommended."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jo Beau

May 27, 2025

5  out of  5
rating by Jo Beau
"Very welcoming, and easy to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Allison Stoots

May 21, 2025

5  out of  5
rating by Allison Stoots
"Love this office always so pleasant!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tracy Brown

May 20, 2025

5  out of  5
rating by Tracy Brown
"The State Farm office of Michael Hovis has got to be the best agent and staff I’ve ever experienced. It’s a smaller office but them girls Alexandria and Bethani definitely believe in great customer service. Both are so willing to help when I come in office or if it’s a simple phone call for a question. Keep doing what you’re doing. You are appreciated!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Hammond

May 20, 2025

5  out of  5
rating by James Hammond
"Great staff and easy to get in touch for whatever my needs are,"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ryan Murchland

April 21, 2025

5  out of  5
rating by Ryan Murchland
"Bethani provides the best customer service! I appreciate you and the entire staff at this office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathy Broadhead

February 25, 2025

5  out of  5
rating by Kathy Broadhead
"We were starting to look at pricing on new Homeowners insurance. Alexandria called me without me contacting her. She was an answer to a prayer. She was super nice and ready to help! Their price was over $800 less than what we were currently paying with the same limits. We went with Michael Hovis State Farm on our Homeowners and added our vehicle insurance also. Would suggest you ask for a quote!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lilah Smith

January 31, 2025

5  out of  5
rating by Lilah Smith
"Came in to get insurance on my truck. Alexandria was great! Got me a good deal!"
We responded:
"Cheyanne Liddy knows how to find the best deals for our customers! Thank you for the 5 star review! "
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Omar Hernandez

January 8, 2025

5  out of  5
rating by Omar Hernandez
"Always friendly and quality service! Thanks to Elizabeth for helping me get renters insurance and an affordable rate!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Admin SecurityEnforcement

October 23, 2024

5  out of  5
rating by Admin SecurityEnforcement
"It been an Amazing experience. I've been blessed connecting with this location. They've helped me find the proper coverage that coincides with my vehicle needs & always goes the extra mile. Thank You, Liddy for always being great & supportive. Peace and Love to you all ..."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathy Duong

July 30, 2024

5  out of  5
rating by Kathy Duong
"Liddy was very helpful in helping me & my family find home insurance for our house! She explained & made sure we understood everything regarding the coverage. She was able to find us the best quote. I definitely recommend her and the State Farm team to anyone. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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William Nash

July 25, 2024

5  out of  5
rating by William Nash
"Liddy was incredibly helpful when it came to explaining the different insurance policy options I had. She made everything easy to understand, and was very kind!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Payton Elliott

July 24, 2024

5  out of  5
rating by Payton Elliott
"Great staff. Very knowledgeable and helpful. Answered every question I had. Liddy specifically was so helpful. Highly recommend!"
We responded:
"Payton thank you so much for the 5 star review! "
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Harrison Dearth

July 24, 2024

5  out of  5
rating by Harrison Dearth
"Liddy was super helpful and knew all about which policy would be best for me!"
We responded:
"Harrison we are glad Liddy was such a great help! "
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Jonah Peterson

July 24, 2024

5  out of  5
rating by Jonah Peterson
"Liddy was astonishing throughout the whole process. She did a great job explaining certain policies which I was confused over, as well as simplifying the overall process. Thank you so much Liddy! Saved me a lot of my sanity!"
We responded:
"Johan thank you so much for the 5 star review! "
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Olivia Williams

June 11, 2024

1  out of  5
rating by Olivia Williams
"If I could give a no star review, I would. I tried to call the office three different times within a week or two between 8-11:30 or 1:00-5. As I assume they go to lunch between 12 and 1 or sometime around. I was never able to get anyone on the phone and left a message with no call back. I emailed through the website twice, requesting a policy change and never got a call back. I chatted with customer service angent about two weeks ago to cancel my policy as I wasn’t able to get a hold of my agent. They said they would email and send a request in. Then I find out when I called back today that my policy still hasn’t been canceled that I needed canceled on 6/3. This is absolutely ridiculous. It shouldn’t be this hard to get a hold of someone when all I wanted was a policy change, and then I cancellation due to never getting a response about the policy change."
We responded:
"Hey Olivia I am so sorry you had a hard time getting in contact with our office. If you ever have any insurance needs in the future please let us know. "
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Zaid hakeem

May 29, 2024

5  out of  5
rating by Zaid hakeem
"Very professional and enjoyable to talk to"
We responded:
"Thank you so much for the 5 star review Zaid!"
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Becky Defriece

May 16, 2024

5  out of  5
rating by Becky Defriece
"Carolyn Freeman in Michael's office is THE best !. She is very knowledgeable about State Farm policies, and is very willing to help you with whatever your insurance needs may be. She can also explain things to you in a way that can help you understand the confusing world of insurance. Michael is very lucky to have her as part of his business. Thank you Carolyn for doing your job as well as you do, it makes keeping our policies with State Farm a bit easier. Becky/Joe D"
We responded:
"Thank you Becky! We appreciate the kind review. We agree Carolyn is the best!"
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mattstrick78

May 16, 2024

5  out of  5
rating by mattstrick78
"Long time State Farm customer but new to Michael Hovis, Carolyn had great customer service and really helped answer all my questions for auto home and life insurance!"
We responded:
"Matt we really appreciate the 5-star review! Carolyn is amazing in regard to auto, life and home insurance. "
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The Colls

January 25, 2024

5  out of  5
rating by The Colls
"Liddy is wonderful! Her willingness to help, educate and deliver superb support is what brought me here to rave about her! If you need coverage, Liddy is a ROCKSTAR!"
We responded:
"Thank you for your 5-star review! Liddy is an absolute rock star!"
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matt K

January 3, 2024

5  out of  5
rating by matt K
"The Michael Hovis agency has been great to me. They’ve done an excellent job explaining the changes in my policy and answer any questions I’ve had that came up clearly. It seems like they actually put in the effort to help. Liddy in particular went above and beyond to get me answers. Highly recommended."
We responded:
"Matt thank you for the review! Liddy is awesome and loves helping our customers!"
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Jared Braddy

January 3, 2024

5  out of  5
rating by Jared Braddy
"Liddy was an absolute pleasure to work with! She was knowledgeable , precise and professional. She quoted me on some of the most cost efficient prices I have seen. I will be personally recommending her to my family , friends , and clients in the future."
We responded:
"Hey Jared, I'm glad you had a positive experience with Liddy. Looking forward to continuing to assist with all your insurance needs. "
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Lex Rane

January 3, 2024

5  out of  5
rating by Lex Rane
"Great team! Always super helpful."
We responded:
"Lex thank you for the review! "