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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shantel Gaston

March 26, 2026

5  out of  5
rating by Shantel Gaston
"I’m a returning customer, My agent Karen is always a pleasure to work with. She knows her stuff and makes it a breeze with making changes to my policies. State Farm will more than likely remain my go to insurance company for many years to come because of this location and the folks that run it. Many can’t buy great customer service and someone going above and beyond for you."
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Jasmine Nicole Realtor

March 26, 2026

5  out of  5
rating by Jasmine Nicole Realtor
"Alexandria at State Farm has been amazing to work with! She’s always responsive, helpful, and handles everything even last-minute needs with ease!! Truly makes the process smooth and stress-free. Highly recommend asking for her! ☘️✨💪🏽"
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Lee Patrick

March 26, 2026

5  out of  5
rating by Lee Patrick
"Alexandria was very helpful quoting my auto insurance. She made the process easy to understand while being very informative."
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Kris

March 26, 2026

5  out of  5
rating by Kris
"Alexandria was a big help. My friend referred me to Michael Hovis State Farm and so far it has been a great experience."
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Irma George

March 26, 2026

4  out of  5
rating by Irma George
"Thank goodness for Bethani Browns help in so many areas that I don’t understand. Always knowledgeable and helpful."
We responded:
"Thank you so much for your kind words! We’re glad to hear you found our pricing reasonable and that Bethani was able to help in so many areas. At our Loganville, GA office, we strive to make auto, home, and life insurance easy to understand and affordable for every customer. We truly appreciate you trusting our team and look forward to continuing to serve you!"
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Suspens Bakana

March 26, 2026

5  out of  5
rating by Suspens Bakana
"Cool team. Especially Alexandria, she's very helpful and knowledgeable."
We responded:
"Thank you for the 5-star review! We’re proud to serve the Loganville, GA community with reliable auto, home, and life insurance. Alexandrea does an amazing job making coverage easy to understand and helping our customers feel confident in their decisions. We truly appreciate you choosing our office and look forward to continuing to serve your insurance needs!"
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Andrea Anderson

March 12, 2026

5  out of  5
rating by Andrea Anderson
"Alexandria is the best!"
We responded:
"Thank you so much, Andrea! We truly appreciate your kind words. Alexandria works hard to provide the best possible service and make the insurance process as smooth as possible for our clients. We’re grateful for the opportunity to help with your coverage and are always here if you need anything in the future!"
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Kevin

March 12, 2026

5  out of  5
rating by Kevin
"Alexandria was a lot of help, she explained everything clearly and made the whole process easy!"
We responded:
"Thank you so much for your kind words, Kevin! We’re thrilled to hear that Alexandria was able to make the process simple and easy while clearly explaining your coverage options. Our goal is always to provide straightforward guidance and excellent service, and it means a lot to know that came through in your experience. We truly appreciate you trusting us with your insurance needs and are always here if you need anything!"
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Shantel Cooke

February 27, 2026

5  out of  5
rating by Shantel Cooke
"I am a returning customer and wish I had never switched in the first place. Karen was my direct agent who helped me switch back to State Farm. She was very knowledgeable and eager to assist me with every part of the process. My experience with this location has always been positive and overall excellent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Donald Brown

February 26, 2026

5  out of  5
rating by Donald Brown
"Michael Hovis is the Best Insurance Agent In the State of Ga,"
We responded:
"Donald, thank you for the great review! We truly appreciate you trusting Michael Hovis State Farm here in Georgia for your insurance needs. Our goal is always to provide the best service possible for auto insurance, home insurance, boat insurance, and liability coverage across the state of Georgia. We’re grateful for customers like you and look forward to helping anytime you need us. Thanks again for the support!"
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No Limit Movers LLC

February 26, 2026

5  out of  5
rating by No Limit Movers LLC
"Karen is awesome ‼️ she is the only reason I’m staying with State Farm just cause of her. She professional & always available plus goes above & beyond for her customers. Thank you so much Karen"
We responded:
"Thank you so much for the great review! We’re thrilled to hear about your experience with Karen. At Michael Hovis State Farm in Loganville, Georgia, our goal is always to provide professional service and be available whenever our customers need help with their auto, home, and business insurance. Karen truly cares about our customers and works hard to go above and beyond. We appreciate you trusting our agency for your insurance needs!"
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John Papanos

February 26, 2026

5  out of  5
rating by John Papanos
"One of the best agencies I’ve ever done business with. All of the staff members are friendly and helpful, and Bethani went above and beyond to assist me with my antique classic policy. Would definitely recommend to anyone in the Loganville area!"
We responded:
"John, thank you for the great review and recommendation! We’re glad to hear Bethani was able to help you with your antique and classic vehicle insurance policy. At Michael Hovis State Farm in Loganville, Georgia, our team works hard to provide friendly service and the right coverage for our customers’ auto insurance, classic car insurance, and vehicle insurance needs. We truly appreciate you trusting our agency and recommending us to others in the Loganville area!"
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Ben Drust

February 26, 2026

5  out of  5
rating by Ben Drust
"Always friendly and welcoming both on phone and in person. Saved me over $100/month switching over on home and auto coverage. Just the best to work with!"
We responded:
"Ben, thank you for the great review! We’re glad our team was able to help you save money while switching your home and auto insurance. At Michael Hovis State Farm in Loganville, Georgia, we work hard to provide friendly service both in person and over the phone while helping customers find the right coverage at the best value. We truly appreciate you trusting our agency with your insurance needs!"
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Todd Smith

February 26, 2026

5  out of  5
rating by Todd Smith
"I am completely satisfied with my State Farm agent Karen she was very polite and professional."
We responded:
"Todd, thank you for the great review! We’re glad to hear Karen provided you with polite and professional service. At Michael Hovis State Farm in Loganville, Georgia, we work hard to help customers find the right coverage at a great price for their auto insurance and home insurance needs. If anyone in the Loganville area is looking for help reviewing their insurance or getting a quote, our team is always happy to help!"
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Galaxy clean

February 18, 2026

5  out of  5
rating by Galaxy clean
"I highly recommend Alexandria to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Thank you so much for the recommendation! We’re glad Alexandria was able to provide the reliable, trustworthy service we aim for with every customer. If you ever have friends, family, or coworkers who could use help reviewing their coverage or finding better rates, we’d be happy to take great care of them too. We truly appreciate your support!"
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Phillip

February 18, 2026

5  out of  5
rating by Phillip
"Had the pleasure of working with Alexandria. Great customer service!"
We responded:
"Phillip, thank you for the kind words and for trusting our team with your insurance needs! I’m glad Alexandria was able to provide great service and help you find a competitive price. We appreciate your support and are always here if you need anything in the future."
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Wayne Johnson

February 15, 2026

5  out of  5
rating by Wayne Johnson
"I had a great experience with this car insurance agency from start to finish. The entire process was smooth, clear, and stress-free. A special thank you to Karen Elliott, who was incredibly patient, knowledgeable, and helpful every step of the way. She took the time to explain all my options, answered all my questions, and made sure I felt confident in my coverage. Customer service like hers is hard to find. I highly recommend this agency, especially if you get the chance to work with Karen."
We responded:
"Wayne, thank you so much for the kind words and for taking the time to share your experience! We’re thrilled to hear the process felt smooth and stress-free, and we truly appreciate you highlighting Karen’s service. She works hard to make sure every client understands their options and feels confident in their coverage. We’re grateful for your trust and recommendation, and we’re always here if you need anything in the future! "
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Elaine Baker

February 12, 2026

5  out of  5
rating by Elaine Baker
"Bethani really helped put my mind at ease when choosing a policy that best fit our needs. I had been with a competitor and was very distrustful and uneasy after my last experience. She put my mind at ease and got me a very competitive rate! Thanks Bethani 💜"
We responded:
"Elaine, thank you for sharing your experience with us! We’re so glad Bethani was able to help restore your confidence and make the process feel comfortable after your previous situation. Helping our clients feel informed, supported, and well-covered is exactly what we strive for, and we appreciate you recognizing her efforts. Thank you again for trusting us with your coverage we’re always here whenever you need us! "
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brenda pickett

February 12, 2026

5  out of  5
rating by brenda pickett
"Karen was wonderful! She explained things clearly and replied to messages promptly. Thank you."
We responded:
"Brenda, thank you for the great feedback! We’re happy Karen was able to provide clear answers and quick service that’s what we strive for with every client. We appreciate you choosing our office and look forward to continuing to support your insurance needs."
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Linda Timko

February 12, 2026

5  out of  5
rating by Linda Timko
"My auto and homeowners insurance is with this office. I have gotten great and friendly service!"
We responded:
"Linda, thank you so much for your kind review! We truly appreciate you trusting our office with both your auto and homeowners' coverage. It means a lot to hear you’ve received great, friendly service that’s exactly what we strive to provide every day. We’re grateful to have you as a client and are always here whenever you need us! "
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Suzan Carson

February 12, 2026

2  out of  5
rating by Suzan Carson
"Home ins keeps going up. No claims."
We responded:
"Suzan, thank you for sharing your feedback. We understand how frustrating rate increases can be, especially when you haven’t had any claims. Unfortunately, many factors that impact homeowner's premiums such as market costs, weather losses, and rebuilding expenses can affect rates across the industry. We would really appreciate the opportunity to review your coverage with you to see if there are any options, discounts, or adjustments that could help. Please feel free to contact our office so we can take a closer look together. "
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Felita West

February 2, 2026

5  out of  5
rating by Felita West
"Karen is the best, herd worker and dedicated."
We responded:
"Thank you so much, Felita, for the kind words and the 5-star review! We’re incredibly proud of Karen and truly appreciate you recognizing her hard work and dedication. Providing great service is always our goal, and feedback like yours means a lot to our team. We’re grateful for your support and look forward to helping you anytime you need us!"
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Angela McClary

December 30, 2025

5  out of  5
rating by Angela McClary
"Very friendly staff. Everyone is so nice and helpful!"
We responded:
"Thank you so much, Angela! We truly appreciate your kind words. Our team works hard to be to be friendly, helpful, and make sure our customers feel taken care of. We're grateful for the opportunity to help with your property and vehicle insurance, and we look forward to serving you again! "
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brandon lowrance

December 30, 2025

5  out of  5
rating by brandon lowrance
"Bethani got us great coverage at a great price."
We responded:
"Thank you so much, Brandon! We’re thrilled to hear that Bethani was able to get you great coverage at a great price. She truly cares about making sure our customers are well protected and confident in their policies. We appreciate your trust and look forward to helping you anytime you need us!"
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Lori Ewing

November 25, 2025

5  out of  5
rating by Lori Ewing
"Karen was very helpful and quick to respond to my calls and answered my questions without issue"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "