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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tonya Burks

August 6, 2025

5  out of  5
rating by Tonya Burks
"Very Friendly, Knowledgeable Staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Liz Williams

August 6, 2025

5  out of  5
rating by Liz Williams
"Michael Hovis is the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mike Charles

July 24, 2025

5  out of  5
rating by Mike Charles
"I was looking for an affordable car insurance plan and received a whole lot more. The service that I was provided by Karen one of the agents at Michael Hovis State Farm Insurance was amazing. Not only did I manage to decrease my monthly car insurance payments, I was also able to reduce my yearly home insurance payments. Karen helped me design a plan that saved me money and allowed me to have more than adequate coverage. I felt heard and served during the process."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kyle Tiller

July 23, 2025

5  out of  5
rating by Kyle Tiller
"Recently switched to State Farm. No complaints from me. This location was a very nice experience. Bethani was great to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jim Fouts

July 23, 2025

5  out of  5
rating by Jim Fouts
"I've been with State Farm for decades now, and this agency is by far the best one I have worked with. Their attention to detail with claims is astounding, and the staff are always friendly and helpful. Bethani in particular always takes great care of us; a joy to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen Elam

July 17, 2025

5  out of  5
rating by Karen Elam
"I made a call to Michael Hovis’ State Farm office recently to ask questions about some personal insurance needs. Bethani was so easy to talk to and did not mind answering all my questions. I truly appreciated her patience! I will certainly use the office for my insurance needs! Excellent customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Francisco Mondragon

July 17, 2025

5  out of  5
rating by Francisco Mondragon
"Bethany was such a great help for me and my family l. Always available for any questions I had no matter how small. Would highly recommend her to anyone"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cory Gwyn

July 17, 2025

5  out of  5
rating by Cory Gwyn
"Bethany has the best customer service, she was amazing! Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jodygay Mclean

July 10, 2025

5  out of  5
rating by Jodygay Mclean
"Great customer service from Karen. Would def recommend her expertise."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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M Ransom

July 9, 2025

5  out of  5
rating by M Ransom
"Great response time very professional!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steve Parris

July 9, 2025

5  out of  5
rating by Steve Parris
"Thank you! I had a great experience with Karen. She answered all of my questions, was very helpful and went above and beyond. Thank you Karen and Michael!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen

July 9, 2025

5  out of  5
rating by Karen
"Michael Hovis’s office has the best customer service I’ve experienced in years! Thanks to Alex, Karen and Bethani for all their hard work and dedication! Very professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steezy_DaGriM

July 9, 2025

5  out of  5
rating by Steezy_DaGriM
"Great service from Karen thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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pierre louis

July 9, 2025

5  out of  5
rating by pierre louis
"Great experience with Alexandria. She helped me save a lot of money on my car and home insurance. I highly recommend this office!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ozzy x oskii father x son

June 25, 2025

5  out of  5
rating by ozzy x oskii father x son
"Excellent customer service. Alex Helped me get My life insurance together at an affordable rate. Everything was clear and concise, She made the process and information very easy to understand. I really appreciate it!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris

June 24, 2025

5  out of  5
rating by Chris
"So helpful in my move to Loganville. Thanks Guys ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sarah Krsna

June 23, 2025

5  out of  5
rating by Sarah Krsna
"💯 recommend Karen! She was great, answered all my questions and made the insurance process enjoyable. Thanks again!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lynne Williams

June 23, 2025

5  out of  5
rating by Lynne Williams
"Great customer service and very knowledgeable staff. Thanks to Bethani for taking the time to answer all my questions on auto insurance. Your knowledge about insurance is much appreciated."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eden Williams

June 23, 2025

5  out of  5
rating by Eden Williams
"Alexandria was so helpful and informative when helping me with my auto insurance. She answered all my questions and made the process very easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Kisha M.E

June 23, 2025

5  out of  5
rating by Kisha M.E
"Karen was very helpful and informative and made the process easy I was able to nagivate through the process efficiently and enjoyed my service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Myles Isreal

June 19, 2025

5  out of  5
rating by Myles Isreal
"I had a lot of great service and assistance from my agent, Karen Elliott. She provided me with excellent help in getting my insurance setup for my wife. Very kind, well communicative, and always available for my questions and concerns."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph Markham

June 19, 2025

5  out of  5
rating by Joseph Markham
"Karen Elliott was assume. She worked with me for 3 weeks getting all my policies correct."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shantel Cooke

June 18, 2025

5  out of  5
rating by Shantel Cooke
"I am a returning customer and wish I had never switched in the first place. Karen was my direct agent who helped me switch back to State Farm. She was very knowledgeable and eager to assist me with every part of the process. My experience with this location has always been positive and overall excellent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amber Hope

June 18, 2025

5  out of  5
rating by Amber Hope
"Bethani has great customer service, would recommend this office to others."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Javon Ransom

June 18, 2025

5  out of  5
rating by Javon Ransom
"Karen Elliott was so nice and helpful when quoting my car insurance, I felt welcomed and taken care of!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"